Repair workflow: statuses, work log, certificate
Repair statuses, work log, technician and manager, price and payment — in one place.
While a device is in the shop, things keep happening to it: diagnostics, a part on order, the repair itself, testing. The software keeps that history so any customer question can be answered in half a minute.
Statuses
Every job has a status — received, diagnostics, waiting for a part, in repair, ready, handed over. Statuses are colour-coded in the list, so the state of the whole shop is visible at a glance.
Work log
The technician writes down what was actually done: module replaced, cleaned, soldered. Entries stay in the job history, so on a repeat visit you can see what has already been done to this device.
Money
The price comes from your own list or is entered by hand; for authorised repairs it comes from the brand price list. Payment method and date are recorded, so at the end of the day it is clear what came in and for what.
Completed-work certificate
At the end of the job you print the certificate: what was done, which parts were replaced, what it costs. The customer signs it on collection.
Parts ordered for a specific job are covered on a separate page.
See also
Spare parts accounting
Stock per branch, goods in and out, parts ordered for a specific job.
Read moreCustomer notifications when a repair is ready
An email or SMS when the repair is ready, plus the customer’s own view of the status.
Read moreReports and statistics
Jobs taken, done and handed over; output per technician, amounts and profit for a period.
Read moreSee how it works
The demo is open — go in and try it. Ask us anything by email, Telegram or the form on this site.