Terms of service

The terms on which access to ServiceCenterSoft is provided.

Version of [ЗАПОЛНИТЬ: date]. Provider: [ЗАПОЛНИТЬ: sole trader name and registration details] (the “Provider”).

1. Subject

The Provider gives the Customer access to ServiceCenterSoft — a web application for repair tracking — on a subscription basis. The software is not sold: the Customer receives the right to use it for the paid period.

2. How the agreement is made

This document is a public offer. The agreement takes effect when payment is made or use of the software begins. By accepting it the Customer confirms they have read and accepted these terms.

3. Price and payment

Subscription prices are listed on the pricing page. Payment is made in advance for the chosen period — a month or a year. The currency depends on the Customer's country. Custom work is paid separately at an hourly rate once the scope is agreed.

4. Term and suspension

Access lasts until the end of the paid period. After it a grace period applies: the software keeps working while the Provider sends reminders. If payment does not arrive, access is suspended. The Customer's data is kept for at least [ЗАПОЛНИТЬ: period, e.g. 3 months] after suspension.

5. The Provider undertakes to

  • keep the software running and reachable over the internet;
  • back up the Customer's database daily;
  • not disclose the Customer's data to third parties except as required by law;
  • answer enquiries by email during working hours.

6. The Customer undertakes to

  • pay the subscription on time;
  • not share access outside their own business;
  • not attempt to obtain the source code, copy or resell the software;
  • remain responsible for the lawfulness of the data they enter.

7. Liability

The software is provided “as is”. The Provider is not liable for the Customer's lost profit or for the actions of the Customer's staff. The Provider's liability is limited to the amount paid for the current subscription period.

8. Changes

The Provider may change these terms and the prices with at least [ЗАПОЛНИТЬ: period, e.g. 30 days] notice on the site or by email. New prices apply from the next paid period.

9. Details

The Provider's details are on the company details page. Questions about the agreement: info@servicecentersoft.com.