Documentation

How to use ServiceCenterSoft: intake, repairs, inventory, reports.

1

How it works

What you get once you are set up, how to sign in and where to start.

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2

Payment

How payment works, what the grace period is and what happens if you pay late.

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3

Taking devices in

Creating a job, the fields that actually matter, finding a customer by phone number and copying a previous repair.

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4

The job list

The main screen: quick filters, detailed filters, status colours and the advanced search.

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5

Running the repair

The job card: statuses, work log, comments, price and payment, the email to the customer and the change history.

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6

Parts and orders

Parts stock per branch, goods in and out, ordering a part for a specific job and emailing the supplier.

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7

Printing documents

The intake form and the work certificate, the document language and editing the templates for your own shop.

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8

Reports and statistics

What technicians and managers produced over a period, pay rates and comparing branches.

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9

Settings and reference data

Reference data, branches, staff, roles and permissions, languages, email and maintenance notices — everything you set up once.

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Haven’t found the answer?

Check the questions and answers or write to us — we will reply and fill the gap in the documentation.