Printing documents

The software prints two documents: the intake form, signed by the customer when they leave the device, and the work certificate, signed when they collect it. Both print from the job card.

What it looks like

A separate page opens with no menu and no buttons — just the document. The sizes are set in millimetres, so the sheet lands on A4 the same way on Windows and on macOS. On a phone the same document simply reads on screen: show it to the customer without printing.

The intake form ready to print screenshot coming later

Document language

The document language is a separate setting; it has nothing to do with the language of your own interface. A shop can keep its records in Russian and print for its customers in German. Both templates are installed in all four languages (Ukrainian, Russian, English, German), so the document language can be changed any day — the template you need is already there.

Editing the template

The Print forms section holds your letterhead, not ours. Logo, company details, the terms for storing a device, warranty periods — all of it is edited inside the software, without asking us.

The template text takes placeholders: {number} for the job number, {customer_name} for the customer, {repair_log} for the work log and so on. The full list is shown next to the field. If one of them is left empty, it simply disappears from the printed document — the customer never sees "{foo}".

Branch details

Address, phone and opening hours come from the branch the job belongs to. So across a chain of shops every printout carries its own contacts while the template stays single.

Haven’t found the answer?

Check the questions and answers or write to us — we will reply and fill the gap in the documentation.