Parts and orders

With parts the software answers two different questions: what is on the shelf and what has been ordered for a specific repair. These are two sections and they should not be mixed up.

Parts stock

Booking a part in takes a name, a quantity, a price and a source (who you bought it from). The part is then used on a repair and the balance goes down on its own. If you run several shops, stock is kept per branch and the list can be filtered by branch.

Parts stock: goods in, balances, branch screenshot coming later

The purchase price is not there for accounting, it is there for the conversation with the customer: you can see what the part cost and what the shop made on it.

Ordering a part

When a part is missing, the order is created straight from the job card and stays tied to it. So a job always shows what it is waiting for, and on the list it sits under the "waiting for a part" status.

The "Parts orders" section

All orders in one list — the workplace of whoever does the ordering. When a part arrives you mark it as received, and the technician sees that work can continue.

Emailing the supplier

An order can be emailed to the supplier straight from the software, instead of retyping it by hand in your mailbox.

Haven’t found the answer?

Check the questions and answers or write to us — we will reply and fill the gap in the documentation.