What the repair shop software does
Intake, repair workflow, spare parts, customer notifications, reports and branches — in one place.
The software follows a repair from the moment the customer brings the device in to the moment they collect it and pay. Below are the parts that make up the daily work of a repair shop.
Intake and paperwork
The intake form is filled in once: device, the fault as described by the customer, accessories, condition, urgency. It prints on your own letterhead, and at the end of the job you print the completed-work certificate.
Technicians at work
Repair workflow means statuses, a work log, the technician and the manager, price and payment. The job list shows what is in progress, what waits for a part and what is ready for collection.
Spare parts
Parts accounting shows stock balances, goods in and out, and which part was ordered for a specific job and when it arrived.
Customers
Notifications by email or SMS tell the customer the repair is ready. Customers can also check the status themselves with their own login.
Money and management
Reports and statistics show how many jobs were taken, done and handed over, the output of every technician and what the shop earned over a period. With several workshops, branches share one database and permissions decide who sees what.
Want to try it yourself? Open the demo. Questions about your case — write to us.
See also
Repair intake form
An intake sheet with the device, the fault, accessories and condition — printed for the customer.
Read moreRepair workflow: statuses, work log, certificate
Repair statuses, work log, technician and manager, price and payment — in one place.
Read moreSpare parts accounting
Stock per branch, goods in and out, parts ordered for a specific job.
Read moreCustomer notifications when a repair is ready
An email or SMS when the repair is ready, plus the customer’s own view of the status.
Read moreReports and statistics
Jobs taken, done and handed over; output per technician, amounts and profit for a period.
Read moreSeveral branches and access rights
Several workshops in one database, permissions per section, separate access for customers.
Read moreSee how it works
The demo is open — go in and try it. Ask us anything by email, Telegram or the form on this site.