Repair intake form

The intake form is the main document of the handover. It protects both sides: it records what was brought in, in what condition and what was agreed.

What is recorded at intake

• device: type, brand, model, serial number, product code;
• the fault as described by the customer and the type of repair — warranty, paid, repeat;
• accessories and condition: scratches, cracks, missing screws;
• customer: name, phone, email, address, company;
• urgency and intake date.

Printed on your letterhead

The form prints from your own template: shop name, company details, intake terms. The customer leaves with a sheet carrying the job number they can check later.

Faster intake

For regular customers or identical devices you can copy the previous job: reference data is filled in, and you only change what differs.

Next: the repair workflow — statuses, work log and the completed-work certificate.